| Payment & Pay Pal Support:
You can order all of the products from this
site by clicking on the add to basket button next to your desired product, this
will open a Pay Pal window showing you your chosen items, this is called your
'Shopping Basket' don't worry, this is just a list, you can delete items on this
list if don't require them or if you make a mistake. Once you are happy with your
order list you can then proceed to the checkout, click the checkout button and
follow the instructions for entering your payment details. No payments will be
taken from you until you completely complete the PayPal form, you can cancel at
any time if you need to. Payment is completely secure using the Pay Pal payment
system. Once payment has been received by us, we will dispatch your order. You
can pay by all of these methods listed below:
| Pay me
securely with any major credit card through PayPal. |
 |
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Order Procedure & Delivery Details:-
We
only offer free delivery on our products within the UK only, we cannot / dont
accept orders from overseas (outside the UK) at this time. If an order is placed
from outside the UK your order will be cancelled and your payment refunded via
pay-pal.
Note that pay-pal will charge a refund fee, which will be deducted
from your refund payment. Once your order & payment
has been received by us, we will normally package and dispatch your order within
48 hours. We will send you a confirmation email, confirming your order detials
& status once your order has been dispatched. Free
UK Delivery - We use The Royal Mail's, standard parcel service for
our UK deliveries. This service normally takes 3 - 5 working days. If you
have any special orders or requirements please let us know, you can e-mail us
either using the 'Contact Us' button above or use the link below: Mail
Orders: We also run a MAIL ORDER option, you can pay by
cheque if preferred, write to us enclosing your order requirements & FULL
postal address, please remember to enclose our reference codes and the number
of the items you would like. Please make cheques out to 'John Chappell Technical
Services'. Send your orders to: John Chappell Technical Services
83
Birchfield Drive
Worsley
Boothstown
Manchester
M28 1ND Damaged
Goods, Lost Parcels or General Parcels / Claims: From time to
time it is possible that some deliveries may get lost or damaged in transit (
thankfully this is rare ). We package our products very carefully with plenty
of padding and strong cardboard cartons where necessary. If you are going to make
a claim from the Royal Mail for a damaged Parcel, they require you to show them
evidence of the damage where possible, damage claims are normally only accepted
with some proof of damage. Where possible the post office ask you to take photos
of the damaged parcel, and make a brief description of what appears to have happened
to the parcel. If your parcel has been damaged beyond use you will need
to claim off the delivery company, we use The Royal Mail standard parcels service.
Please keep the damaged package until the claim has been resolved. Please use
the link below, you can file a claim online for The Royal Mail. The
Post Office claims department >> If you have any problems with
this procedure please feel free to e-mail us and we will do what we can to help.
If you have any special orders or requirements please let us
know, you can e-mail us either using the 'Contact Us' button above or use: Sales@Cleaning-Laminate-Flooring.com
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