John Chappell Technical Services (JCTS) - Privacy policy

www.Cleaning-Laminate-Flooring.com is owned and run by 'John Chappell Technical Services' abbreviated as 'JCTS' in this document.

JCTS is committed to safeguarding your privacy online.

1. What personally identifiable information does JCTS collect from me?
Like many websites, JCTS uses cookies in order to provide you with a more Personalised web service. A cookie is a text-only string of information that we pass to your computer’s hard disk through your web-browser so that the website can remember who you are.

Cookies cannot be used by themselves to identify you. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value – usually a randomly generated unique number.

For more information about cookies, please see www.allaboutcookies.org.

We use two types of cookies on our website:

per session cookies, which are temporary cookies that remain in the cookies file of your browser until you leave the site; and
persistent cookies, which remain in the cookies file of your browser for longer (although how long will depend on the lifetime of the specific cookie). These cookies are used to store state information between visits to a site.
We use persistent cookies to provide certain services so that you do not have to log-in repeatedly between visits.

If you do not wish to receive cookies you can easily modify your web browser to refuse cookies, or to notify you when you receive a new cookie. However, you may not be able to use all the interactive features of our site if cookies are disabled, and so, in order to enjoy the JCTS site to the full, we recommend that you leave them switched on.

For instructions on how to stop cookies being installed on your browser, please see www.allaboutcookies.org/manage-cookies.

We collect and hold customer contact and delivery information such as names and addresses, with phone numbers or emails as point of contact, we also hold payment reference numbers offered by our payment processors pay pal inc., payment reference numbers do not contain any personal card details. We do not hold payment card details or numbers after they have been processed for order purposes.

2. How does JCTS use my information?
JCTS uses the information we collect about you to help us with understanding more about how our site is used, and to be able to send you communications that may be of interest to you, either electronically or otherwise.

3. Who is collecting my information?
When you are on the JCTS website and are asked for personal information, you are sharing that information with JCTS alone, unless stated otherwise. For example, when you are using our secure online payment pages you are going through to a partner company, PayPal.com, and it is clear on the payment page when you are going through to the PayPal site.

4. With whom does JCTS share my information?
As a general rule, JCTS will not disclose any of your personally identifiable information, except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. When you are using our secure online payment pages you are going through to a partner company and the information you give, such as your credit card number and contact information, is provided so that the transaction can take place.

5. What are my choices regarding collection, use and distribution of my information?
You do have the option for opting out of any marketing from our company, the information stored on our database will only hold names and addresses of our customers, with details of past or current orders, we do not keep any personal payment information after the transaction has taken place other than a reference code offered by our payment processors pay pal inc.

JCTS does not sell or rent user information to anyone.

6. What is JCTS's policy on allowing me to update, correct, or delete my personally identifiable information?
The accuracy of your individual identifying information is important to JCTS. We are working on ways to make it easier for you to review and correct the information that JCTS maintains about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at Sales@Cleaning-Laminate-Flooring.com, or write to JCTS - Cleaning-Laminate-Flooring.com 83 Birchfield Drive, Worsley, Manchester. M28 1ND with the details.

7. How does JCTS protect my personal identifiable information?
JCTS is committed to taking reasonable steps to protect the individual identifying information that you provide to us.

8. What security precautions are in place to protect the loss, misuse, or alteration of my information?
When you give JCTS personal information, that information will be stored and processed only within the UK and we take steps to ensure that your information is treated securely.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, JCTS cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

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